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Fonaqo services

Automate and innovate with AI

Chatbots, business assistants, automation and generative AI in your products and processes.

Artificial intelligence | Fonaqo — Digital agency in Cotonou

Useful AI is not a gimmick: it is an assistant that answers clients, classifies requests, drafts controlled content, or automates repetitive tasks in your business.

Fonaqo integrates chatbots, business assistants and automations into your processes and products — with guardrails (data, brand tone, human escalation).

What you gain

  • 24/7 client answers on the site or WhatsApp
  • Less manual entry for your teams
  • More consistent service quality
  • Product ideas (recommendation, scoring)
  • Team training on usage
  • Time saved / satisfaction measurement

Common use cases

  • ·Smart FAQ on the website
  • ·Lead qualification before sales
  • ·Internal assistant (docs, procedures)
  • ·Assisted marketing content generation (validated)

Our method

  1. Step 1

    Use cases

    Where AI truly creates value for you.

  2. Step 2

    Prototype

    Bot or flow on a limited scope.

  3. Step 3

    Integration

    Site, CRM, WhatsApp Business API if relevant.

  4. Step 4

    Improvement

    Measure, training, guardrails.

Typical deliverables

  • Prototype
  • Prompts & rules
  • Integration
  • Documentation
  • Training

Coverage areas

Businesses and organizations in Benin and Francophone Africa, on-site or remotely.

Go deeper

Frequently asked questions.

Can I get a WhatsApp / website chatbot?
Yes. We design assistants with guardrails (brand tone, human escalation) and measure time saved.